In
order to improve our service and expectation for your company, please
answer the questions below. Our Directory will evaluate the result and they will proceed to execute the best to better serve your company. |
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Your Name | ||
Your e-mail | ||
1) Are you satisfied with service offered by CHAMPION? | ||
Yes No Regular Hardly Do not use | ||
(Consider the quickness, cordiality, efficiency and resolution capacity, understanding of what was requested, patience to listen and to respond complaints, if the emails are being answered, if feedback is given when promised) | ||
2) Are we fulfilling the terms of collection and delivery? | ||
Yes No Regular Hardly Do not use | ||
(Consider the convenience and quickness in the entire process, from the collection to delivery) | ||
3) Does CHAMPION regards your billing requirements satisfactory? | ||
Yes No Regular Hardly Do not use | ||
(Does our team of Customer Service understand your requests?) | ||
4) Does our operations staff (service, pick up, delivery of materials) attend you well? | ||
Yes No Regular Hardly Do not use | ||
(Consider the quality of the service, personal presentation, uniforms, sympathy and willingness to help) | ||
5) Is the feedback given by our attendants satisfactory? | ||
Yes No Regular Hardly Do not use | ||
(Consider the quantity, quality and relevance of the information) | ||
We appreciate
if you could, briefly, give your opinion by answering the following
questions: |
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6) What bothers you the most in CHAMPION? | ||
7) What is the best in CHAMPION? | ||
8) What would you suggest to our CEO in order to improve our services? | ||
9) Would you recommend CHAMPION to a company of your trust? Give us a grade from 1 to 10. | ||
10) Any comments, observations, suggestions, complements, please use the space bellow. | ||